Testimonials

Everyone we worked with at Veteran's Lawn Care was extremely friendly, responsive, and helpful. We had a tree removed in our back yard. They had great communication, and they also cleaned up well after the removal. Would definitely work with them for future needs!
Service: Tree removal

> I believe this company needs to improve its customer communications policies. They showed up late (without calling) to give me an estimate, and then showed up unannounced the day they came to work. But then things took a surprising turn..
> They were hired to fell one tree and heavily trim the lower branches of another. To save money and to give me a project involving strenuous exercise, they were not required to do any cleanup work. When they asked about my cleanup plans, I mentioned using my ATV trailer to move the debris to the street for pickup by the city. At their suggestion I moved the trailer into the work area. Suddenly the logs and branches magically found their way onto the trailer until it was full, with the remainder piled neatly nearby. Despite not being paid for it, they worked hard to minimize the cleanup work remaining for me, a fat 74 year old retired soldier.
> It was also interesting and entertaining to watch their tree climber work. He knew exactly where and how to make cuts to have the pieces fall right where he wanted them. And while 20+ feet up into the tree being trimmed, he asked me over and over what else I wanted cut. He never suggested being done until I was satisfied.
> Finally, when the work was done, they did a last minute walk-around to check for any tools left behind, and to pick up more debris so I wouldn't have to.
> The team's work (and work ethics) more than made up for the early communications problems. I highly recommend Veterans Lawn Care for lawn and tree work.

> I believe this company needs to improve its customer communications policies. They showed up late (without calling) to give me an estimate, and then showed up unannounced the day they came to work. But then things took a surprising turn..
> They were hired to fell one tree and heavily trim the lower branches of another. To save money and to give me a project involving strenuous exercise, they were not required to do any cleanup work. When they asked about my cleanup plans, I mentioned using my ATV trailer to move the debris to the street for pickup by the city. At their suggestion I moved the trailer into the work area. Suddenly the logs and branches magically found their way onto the trailer until it was full, with the remainder piled neatly nearby. Despite not being paid for it, they worked hard to minimize the cleanup work remaining for me, a fat 74 year old retired soldier.
> It was also interesting and entertaining to watch their tree climber work. He knew exactly where and how to make cuts to have the pieces fall right where he wanted them. And while 20+ feet up into the tree being trimmed, he asked me over and over what else I wanted cut. He never suggested being done until I was satisfied.
> Finally, when the work was done, they did a last minute walk-around to check for any tools left behind, and to pick up more debris so I wouldn't have to.
> The team's work (and work ethics) more than made up for the early communications problems. I highly recommend Veterans Lawn Care for lawn and tree work.

I did not actually use them. I called, and left a message about grass cutting.
The very next day, I received a call and was told that unfortunately they do not provide that service. I appreciated so much the gentleman calling me back to tell me, and for being so polite and professional. One can only assume that the company is efficient and probably easy to work with! Thank you!

Requested and had a service completed at my home to remove shrub stumps from my backyard. I came to find that two shrub stumps were not removed. I sent an email stating the fact, did receive a call back and they informed me that they were very busy, but would receive a call back. I had no issues with this whatsoever.

Then doing some more investigation the next day, I came to find that there was now FIVE shrub stumps that were not removed. I then again sent an email, and this go around, no response via email or phone call for over three days.

I was already geared to continue with my project that week when I identified, with river bed rock already delivered and dumped in my driveway the week I identified the stumps that were remaining. I just simply laid the landscape fabric down over the stumps followed by the rock to complete my rock bed project.

As a veteran myself, I am really bummed about all of this. I was planning to use them again to get trenches installed on the side of my house, but do not plan to anymore.
Service: Tree stump removal

Positive: Punctuality, Quality, Value
Large project requiring two crews of people. Hard workers with attention to detail.

Small miscommunication that resulted in a quick response from the company and a fix shortly after.
Service: Irrigation system repair & maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service,
We had a tree removed. (Close to house, dying, hard to get to). Veteran's Lawn Care came out for inspection, saw its condition and worked to get us in quickly. Inspector said maybe 10 days out, the team was here 2 days later.
The team did so much. They worked extremely hard, managed a fence, protected the lawn and house, and even cleaned up the extra debris around the property. They worked hard for around two days to handle a tough situation, and did it without even bothering the pets.
I also want to mention their great business service. We called, the office, who knew the schedule of the inspectors, set an inspection time and even told us who it was. The inspector came out and was exactly in the 1 hour time window. Plus, he called ahead to ensure we knew he was coming. Inspection was quick through, with suggestions for how to handle the whole process, from access to tree all the way to the process of removal and hauling it off.
Really couldn't give them a better review. Almost every other service we contacted didn't even show up for inspection. Those who did, seemed like a guy and a chainsaw.
Overall A+++ to Vereran's Lawn Care and its crew.
Service: Tree removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys are amazing! They cleaned up my flower beds, removed shrubs, and placed new mulch down. I had to get new plants that I was not expecting since it was discovered that the old shrubs were diseased, but this was not an issue. I am so glad that I got them to come out. They are professional, and I felt like I was cared for the entire time. Definitely talk to them before you get anyone else to do your landscape work.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Re-sodded the front yard, removed all the existing shrubbery, grinded three stumps, and planted knew shrubbery in the front. Excellent service the entire time. All crew members were professional and personable. Communication from the office was clear and honest. For being a busy and weather dependent business they started and completed the job in a timely manner. It is admirable that the owner of the company came and worked for a full Saturday with his crew to ensure completion of our yard. I would highly recommend this company.

Positive: Punctuality, Quality, Responsiveness
The team did a great job of cleaning out the flower beds, pruning bushes, removing the ivy and overgrowth. I really appreciated them asking questions and making sure I was happy with the work being done.
I will be using them again and recommend them to others.

Critical: Professionalism
Quickly provided a quote, got a date on the books after bugging them for a few weeks. Come the day before, I call and didn't get any response. I took off a day from work to ensure they could do all they needed, they didn't show up. Horrible experience, wasted months of our time.
Service: Sod installation

Critical: Professionalism, Punctuality, Quality, Responsiveness
I inquired into their services recently and was told that they wont be able to service my yard due to not being able to utilize push mow in the back yard of about 25x25 size, not very large at all. I asked/called (repeatedly) for a rep to come out and get with me to get an estimate, I wasn't even sure it needed to be pushed at all I just assumed given my gate size. I wanted someone, a supposed professional, to tell me what they thought. However, after just simply driving by quickly out front of my yard they surmised (and didn't actually call to follow up) that they wouldn't be able to service my yard. It must be nice that you have plenty of business that you can not only turn away potential new customers but also treat them poorly with poor follow through and lackluster effort. I understand the eb and flow of your operations and how you can't push mow entire yards. I wasn't sure that it required that and if it did I would of possibly still been interested in the front yard being serviced which can be completed with a riding mower. You should evaluate your business operations and how you portray the business as a veteran ran organization (with I'm assuming good order and discipline, integrity, and work ethic) because I don't see that in your company right now.

Again to be clear your representative that "stopped by" rolled by for 20 seconds (we are all working from home and I watched him) and surely couldn't have gathered a full sight picture. Which is weird because I asked your office rep if I could safely talk with him (at distance) and was told that wouldn't be an issue, clear lack of follow through there as well. Also, I was interested in other services your company might have provided but in light of this entire process lacking professionalism and follow through I wouldn't be confident in ANY work you could provide. You (the owner) should take a reflective look at your operation, from the person that takes the calls to the rep that spent 20 seconds here from the road, and see where to improve.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The owner was very nice and did our free estimate personally. The workers showed up and the work was done very quickly and effectively. I love my new yard. We got a full landscaping of our front yard and it was exactly what I envisioned.

These guys are awesome. Highly knowledgeable, professional, hard working and a heck of a lot of fun to watch if you have the free time.

I had an oak tree that needed to come down. It was between the house, a garage and a driveway with a fence right under it. They had to take the whole tree down in pieces. It was a 3 day process.

I would recommend them for any difficult task because, THEY ARE UP TO IT!

The guys showed up and completed the job way faster than we could have ever expected. not only did they complete the job quickly, they were professional and efficient. They also did a heck of a clean-up job!
Update 5/11/20:
We initially gave them 5 stars because we thought they ground the tree stumps, per the estimate they gave, but their clean-up job actually just consisted of them putting a lot of brush over the stumps instead. We went out a couple of weeks later to work on leveling the area and realized that all three tree stumps were still there. I have sent an email and called and left a voicemail, and have heard nothing back from the company. I understand that companies get busy during this season but they responded rather quickly to secure the job and aren't responding at all now to complete it and it's quite frustrating. All I want is for them to complete the work they were paid to complete. Doesn't seem like too much to ask.
Update 7/1/2020:
We are still waiting for our stump grinding that was supposedly scheduled a month ago. Every time we call, we are told that we are on the stump grinding list, as if our job that has already been paid for does not take precedent over new jobs that are bringing in new income. Very disappointing to say the least.
7/2/2020: We were able to have the stump grinding completed today and everything looks much better. I believe that the coronavirus situation threw everything off and, with that being said, the company does do quality work. I do believe, however, I will wait until things are relatively back to normal before thinking about reaching out for any additional services.